PRIVACY PRACTICES

This notice describes how medical information about you may be used and disclosed and how you can get access to this information.

Please reach out to Skin CoLAB if you would like to read full Notice of Privacy Practices.

 

Understanding Your Health Record/Information:

This notice describes the practices of Skin CoLAB and its staff (collectively, "Practice"), and that of any physician or provider with staff privileges with respect to your protected health information created while you are a patient at Practice.

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Practice, physicians with staff privileges and personnel authorized to have access to your medical chart are subject to this notice. In addition, Practice and physicians with staff privileges may share medical information with each other for treatment, payment or health care operations described in this notice.

We create a record of the care and services you receive at Practice. We understand that medical information about you and your health is personal. We are committed to protecting medical information about you. This notice applies to all the records of your care at Practice.

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This notice will tell you about the ways in which we may use and disclose medical information about you. It also describes your rights and certain obligations we have regarding the use and disclosure of medical information.

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Your Health Information Rights:

Although your health record is the physical property of Practice, the information belongs to you. You have the right to:

• Request a restriction on certain uses and disclosures of your information for treatment, payment and health care operations, and as to disclosures permitted to persons, including family members involved with your care and as provided by law. However, we are not required by law to agree to a requested restriction, unless the request relates to a restriction on disclosures to your health insurer regarding health care items or services for which you have paid out of pocket and in full;

• Obtain a paper copy of this notice of information practices;

• Inspect and request a copy of your health record as provided by law;

• Request that we amend your health record as provided by law. We will notify you if we are unable to grant your request to amend your health record;

• Obtain an accounting of disclosures of your health information as provided by law; and

• Request communication of your health information by alternative means or at alternative locations.

• We will accommodate reasonable requests.

 

You may exercise your rights set forth in this notice by providing a written request to:

Skin CoLAB 460 Ada Drive SE Suite 140 Ada, Michigan 49301.

 

Our Responsibilities:

In addition to the responsibilities set forth above, we are also required to:

• Maintain the privacy of your health information;

• Subject to certain exceptions under the law, provide notice of any unauthorized acquisition, access, use or disclosure of your protected health information, to the extent it was not otherwise secured;

• Provide you with a notice as to our legal duties and privacy practices with respect to information we maintain about you;

• Abide by the terms of this notice; and

• Notify you if we are unable to agree to a requested restriction on certain uses and disclosures.

 

We reserve the right to change our practices and to make the new provisions effective for all protected health information we maintain, including information created or received before the change. Should our information practices change, we are not required to notify you, but we will have the revised notice available upon your request at Practice.

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Type of information we collect

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

 

How we collect information

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

 

Why we collect information

We collect such Non-personal and Personal Information for the following purposes:

1. To provide and operate the Services;

2. To provide our Users with ongoing customer assistance and technical support;

3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

5. To comply with any applicable laws and regulations.

 

How we store, use, share and disclose personal information?

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

How we communicate with site visitors?

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

 

How to withdraw consent

If you don’t want us to process your data anymore, please contact us at info@skincolab.com or send us mail to: 460 Ada Dr. SE Suite 140 Ada, MI 49301.

 

Privacy Policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

 

Questions an your contact information:

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at info@skincolab.com or send us mail to: 460 Ada Dr. SE Suite 140 Ada, MI 49301.

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ADA - Accessibility compliance regulations

In case you're experiencing visual impairment or any other condition that is protected under the Americans with Disabilities Act or a law akin to it, and you're interested in discussing accommodations to enhance your experience with this website, kindly get in touch with our Accessibility Manager at info@skincolab.com

or call 616.450.1562.

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Child Privacy

Our Website is not intended for children under 18 years of age (or the age of majority in your jurisdiction). We do not knowingly collect, use, or disclose Personal Data from children under 18. If you believe that we have collected, used or disclosed Personal Data of a child under the age of 18 (or the age of majority in your jurisdiction), please contact us using the contact information below so that we can take appropriate action.